The six core services of Zurich Accelerate 1. Virtual consultant
Customers can quickly connect with a UKbased specialist via secure video consultation, following a referral from a GP.
This service is ideal for those experiencing symptoms related to cancer, heart, or neurological conditions. The consultant may recommend further testing, refer the customer back to their GP, or suggest other Zurich Accelerate services. It’ s a fast, convenient way to get expert guidance.
2. Private diagnostics plus
This service offers fast-track access to diagnostic testing at a UK centre tailored to the customer’ s needs. After testing, a followup consultation helps interpret the results and explore next steps. Customers can choose to continue with Zurich Accelerate services, return to their GP, or pursue private treatment options – giving them full control over their care pathway.
3. Second medical opinion
For those seeking reassurance or clarity, this service provides an independent review of diagnosis and treatment plans by a UK or international expert. It’ s available once per unique diagnosis and can also be used for bone marrow or live-donor organ transplant cases. This ensures customers have confidence in their treatment decisions.
4. Precision cancer medicine
Using the latest tumour profiling and precision medicine technologies, this service delivers personalised cancer treatment plans. It’ s designed to match therapies to the individual’ s unique genetic and molecular profile, increasing the likelihood of successful outcomes.
5. Cancer clinical trial support
Customers interested in exploring new treatments can access expert guidance through the clinical trial process. This includes help identifying suitable trials, understanding eligibility, and receiving ongoing support throughout participation. It’ s a valuable option for those seeking innovative therapies beyond standard care.
6. Global treatment plus
For customers who require or prefer treatment abroad, this service provides access to leading hospitals and consultants worldwide. Zurich Accelerate handles all logistics – from travel and accommodation to daily allowances – ensuring a smooth and stress-free experience.
Empowering customers with choice and confidence
“ Getting an accurate diagnosis and personalised treatment plan are the crucial first steps towards peace of mind,” says Sean McCarthy. Zurich Senior Proposition Manager. Zurich Accelerate is more than just a healthcare service – it’ s a comprehensive support system that puts customers at the centre of their care journey.
By offering faster access, expert guidance, and global treatment options, Zurich Accelerate helps individuals make informed decisions and move forward with confidence.
You can add Zurich Accelerate to any Zurich Personal Protection product including, Life, Critical Illness and Income Protection.
To hear more about the Zurich Accelerate Service, listen to the recording of an interview with Further and Emma Vaughan from Onmi, here. Or contact your Zurich Business Development Manager.
Disclaimers Zurich Assurance Ltd. Registered in England and Wales under company number 02456671. Registered Office: Unity Place, 1 Carfax Close, Swindon, SN1 1AP.
December 2025 | 11