What advisers should do now
While we wait for the final report, advisers should use this time proactively:
• Re check switching decisions: Ensure replacement business is clearly need driven, well documented and supported by strong rationale.
• Strengthen claims focused conversations: Consider whether you’ re doing enough at point of sale to support clients if and when they claim, and whether this is being captured on file.
• Review premium structures and indemnity periods: Be clear why a particular premium type or indemnity length has been recommended, and review this over time.
• Use life events as prompts: Build protection nudges into key moments such as home moves, family changes or employment shifts.
• Maintain strong quality oversight: Robust file checks, monitoring and governance remain essential – not just for regulation, but for long term sustainability.
The FCA’ s interim findings reinforce a simple truth; the protection market works well when advice is high quality, well evidenced and genuinely focused on customer outcomes. Firms that continue to prioritise these fundamentals will be best placed for whatever comes next.
If you want to discuss anything mentioned in this article, make sure to come along to the first round of the Protection Roadshows running from 21st April – 21st May.
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March 2026 | 9