Protection Adviser Online April | Page 11

Emma Vaughan
Managing Director Email: E. Vaughan @ omnicore-solutions. co. uk
I have over 20 years’ experience in financial services and hold a Diploma in Financial Advice from ifs University College. I spec in strategic growth, business transformation, and adviser support, with a strong focus on delivering practical, insight‐led sol
I am passionate about enhancing efficiency, improving client experiences, and driving better outcomes for advisers and the clients. My career spans senior leadership roles across distribution, marketing, and proposition development, and I have a pr track record in launching innovative protection clubs, negotiating multi‐year commercial agreements, and transforming stra relationships with provider partners.
In 2025, I was named Professional Adviser – Woman of the Year: Adviser Support Services( Large Firms), which reflects my ongoing commitment to raising standards and supporting advisers in a rapidly evolving advice landscape.
Today, I focus on delivering whole‐of‐market enhanced commercial terms, high‐quality CPD and sales training, and hands‐o development support. I work closely with advisers to help them navigate complex medical, technical, and regulatory challen with confidence, enabling them to grow sustainable, high‐quality protection propositions for their clients.
Kelly Phillips
Email: K. Phillips @ omni-protect. co. uk
Paul Lewis
Email: p. lewis @ omni-protect. co. uk
I have over ten years’ experience helping firms write more, good quality, business. My core expertise lies in all areas of business quality – persistency, conduct, and risk. I support firms with practical compliance queries and work closely with them to ensure their sales processes and scripts deliver the best possible outcomes for both the business and the customer.
I specialise in identifying small, meaningful tweaks to processes that can significantly improve customer outcomes and strengthen persistency, ultimately leading to more profitable, sustainable business.
You will also spot me hosting some of our fantastic webinars, running our southern Protection Roadshows where I provide our Compliance update, and contributing articles to our digital magazine!
Working across the North of England, I specialise in improving the reach of protection insurance products by building strong partnerships that strengthen your proposition and support long‐term customer loyalty.
With over a decade’ s experience in the insurance industry, I’ ve developed effective business plans and forward‐thinking models while holding senior managerial roles. My aim is to support natural business growth by helping support your company, enabling you to focus on your core priorities, while simple, tweaks and refinements keep your progress moving in the right direction.
My career is built on developing trusted connections and helping firms grow with confidence. My approach? No jargon or fluff – just clear, practical strategies that work hard for your business. I pride myself on being easy to talk to and straightforward in my dealings, ensuring we’ re always on the same page.
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